Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at tianna.miller818@gmail.com


You can always contact us for any return questions at tianna.miller818@gmail.com

RETURN PROCESS

To start a return, you can contact us at tianna.miller818@gmail.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note, original shipping costs are non-refundable.

DAMAGED AND WRONG PRODUCTS OR ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

EXCHANGES

We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please contact us at tianna.miller818@gmail.com

RESTOCKING FEE

We do not charge a restocking fee on returns.

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or Credit Card Company to process and post the refund too.

Please email us at tianna.miller818@gmail.com someone from Customer support can assist you.

If you have any questions, please feel free to contact us...


Business contacts information:

Support: Monday-Friday
Business name:  HairLikeTyti
Business address: 7014 13TH AVENUE, SUITE 202, BROOKLYN, NY, 78717
Customer service email: tianna.miller818@gmail.com
Customer service contact: +1 (929) 777-5715